At Mateus Asato, we strive to ensure your satisfaction with our online courses and products. However, if for any reason you are not completely satisfied with your purchase, we offer a straightforward cancellation and refund policy.
Cancellation and Refund Terms:
- You may cancel your purchase within 7 days from the date of purchase for a 100% refund.
- After the 7-day period, all sales are considered final, and no refunds will be issued.
How to Cancel:
To cancel your purchase and request a refund, please follow these steps:
- Contact our support team at [email protected] within 7 days of your purchase.
- Provide your order number and any other relevant details.
- Once your cancellation request is received and approved, the refund will be processed within 5-10 business days. The funds will be returned to the original payment method used during the purchase.
We are here to assist you with any questions or concerns regarding our cancellation policy. Feel free to reach out at [email protected] for more information.